Problem on Mail encryption

Dear all,

I am experiencing Problems on Mail encryption in Outlook365. After clicking the send button I get an error message: Operation Failed… GpgOL…. Code:1.

I have created a detailed error log. Perhaps you can help.

11:46:47/92/enabled debug flags:
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘enableSmime’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘encryptDefault’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘signDefault’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘inlinePGP’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘replyCrypt’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘preferSmime’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘autoresolve’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘autoretrieve’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘automation’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘autosecure’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘autotrust’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘searchSmimeServers’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘smimeHtmlWarnShown’ val ‘0’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘autoencryptUntrusted’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘autoimport’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘draftEnc’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘alwaysShowApproval’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘syncEnc’ val ‘null’
11:46:47/92/common.cpp:load_extension_value: LoadReg ‘syncDec’ val ‘null’
11:46:47/92/gpgoladdin.cpp:~GpgolAddinFactory: Object deleted
11:46:47/92/gpgoladdin.cpp:OnConnection: this is GpgOL 2.4.4
11:46:47/92/gpgoladdin.cpp:OnConnection: using GPGME 1.14.0-beta36
11:46:47/92/gpgoladdin.cpp:OnConnection: in Outlook 16.0.0.11328
11:46:47/92/gpgoladdin.cpp:addGpgOLToReg: Found gpgol reg key. Leaving it unchanged.
11:46:47/92/gpgoladdin.cpp:addGpgOLToReg: Found gpgol reg key. Leaving it unchanged.
11:46:47/92/ERROR/olflange.cpp:install_forms: error getting data directory
11:46:47/92/gpgoladdin.cpp:check_html_preferred: No type or key for ReadAsPlain
11:46:47/12664/keycache.cpp:do_populate: Populating keycache
11:46:47/12664/keycache.cpp:do_populate_protocol: Starting keylisting for proto OpenPGP
11:46:47/16576/cpphelp.cpp:in_de_vs_mode: Checking for de-vs mode.
11:46:47/16576/ERROR/cpphelp.cpp:in_de_vs_mode: Failed to get gpgconf components: Unsupported protocol
11:46:47/16576/gpgoladdin.cpp:init_gpgme_config: init_gpgme_config de_vs_mode 0
11:46:47/12664/ERROR/keycache.cpp:do_populate_protocol: Failed to start keylisting err: 121: Unsupported protocol
11:46:47/12664/keycache.cpp:do_populate_protocol: Starting keylisting for proto OpenPGP
11:46:47/12664/ERROR/keycache.cpp:do_populate_protocol: Failed to start keylisting err: 121: Unsupported protocol
11:46:47/12664/keycache.cpp:do_populate: Keycache populated
11:46:47/92/application-events.cpp:Invoke: ItemLoad event. Getting object.
11:46:47/92/oomhelp.cpp:gpgol_queryInterface: QueryInterface failed hr=0x80004002
11:46:47/92/application-events.cpp:Invoke: ItemLoad is not for a mail.
11:46:48/92/application-events.cpp:Invoke: ItemLoad event. Getting object.
11:46:48/92/application-events.cpp:Invoke: Creating mail object for item: 0000022b8826f3f0
11:46:48/92/mapihelp.cpp:mapi_change_message_class: checking message class `IPM.Note.Microsoft.Missed.Voice’
11:46:48/16032/windowmessages.cpp:do_async: Do async with type 1108 after 0 ms
11:46:48/92/mapihelp.cpp:mapi_change_message_class Message is not a crypto message or already in the right class.
11:46:48/92/oomhelp.cpp:log_addins:Active Addins:
ColleagueImport.ColleagueImportAddin
GNU.GpgOL
Microsoft.Forefront.SpamReporterAddin.Connect
Microsoft.VbaAddinForOutlook.1
OneNote.OutlookAddin
OscAddin.Connect
PDFMOutlook.PDFMOutlook
UCAddin.LyncAddin.1
UmOutlookAddin.FormRegionAddin

11:46:48/92/mailitem-events.cpp:Invoke: Non crypto mail 0000022bf7071b50 opened. Updating sigstatus.
11:46:48/92/windowmessages.cpp:gpgol_window_proc: Recieved user msg: 1108
11:46:48/92/windowmessages.cpp:gpgol_window_proc: clearing last mail
11:46:48/17284/windowmessages.cpp:do_in_ui_thread: Sending message of type 1101
11:46:49/92/windowmessages.cpp:gpgol_window_proc: Recieved user msg: 1101
11:46:49/92/windowmessages.cpp:gpgol_window_proc: Invalidating UI
11:46:49/92/gpgoladdin.cpp:invalidateRibbons: Invalidation done.
11:46:49/92/windowmessages.cpp:gpgol_window_proc: Invalidation done
11:46:49/92/gpgoladdin.cpp:GetCustomUI_MIME: GetCustomUI_MIME for id: Microsoft.Outlook.Explorer
11:46:49/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: ribbonLoaded
11:46:49/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getIsDetailsEnabled
11:46:49/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer
11:46:49/92/oomhelp.cpp:get_pa_string: Property http://schemas.microsoft.com/mapi/string/{31805AB8-3E92-11DC-879C-00061B031004}/GpgOL UID/0x0000001F' is not a string (vt=0) 11:46:49/92/oomhelp.cpp:get_unique_id: No uuid found in oom for '0000022ba82a9f00' 11:46:49/92/mapihelp.cpp:mapi_get_uid: Failed to get prop for '0000022b882a4758' 11:46:49/92/ribbon-callbacks.cpp:get_mail_from_control: Failed to get uid for 0000022ba82a9f00 11:46:49/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSigLabel 11:46:49/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer 11:46:49/92/oomhelp.cpp:get_pa_string: Property http://schemas.microsoft.com/mapi/string/{31805AB8-3E92-11DC-879C-00061B031004}/GpgOL UID/0x0000001F’ is not a string (vt=0)
11:46:49/92/oomhelp.cpp:get_unique_id: No uuid found in oom for ‘0000022ba7e2e2e0’
11:46:49/92/mapihelp.cpp:mapi_get_uid: Failed to get prop for ‘0000022b882a4758’
11:46:49/92/ribbon-callbacks.cpp:get_mail_from_control: Failed to get uid for 0000022ba7e2e2e0
11:46:49/92/ribbon-callbacks.cpp:get_sig_label: No mail.
11:46:49/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnSigstateLarge
11:46:49/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer
11:46:49/92/oomhelp.cpp:get_pa_string: Property http://schemas.microsoft.com/mapi/string/{31805AB8-3E92-11DC-879C-00061B031004}/GpgOL UID/0x0000001F' is not a string (vt=0) 11:46:49/92/oomhelp.cpp:get_unique_id: No uuid found in oom for '0000022ba7e30040' 11:46:49/92/mapihelp.cpp:mapi_get_uid: Failed to get prop for '0000022b882a4758' 11:46:49/92/ribbon-callbacks.cpp:get_mail_from_control: Failed to get uid for 0000022ba7e30040 11:46:55/92/application-events.cpp:Invoke: ItemLoad event. Getting object. 11:46:55/92/application-events.cpp:Invoke: Creating mail object for item: 0000022ba82a8f60 11:46:55/6940/windowmessages.cpp:do_async: Do async with type 1108 after 0 ms 11:46:56/92/windowmessages.cpp:gpgol_window_proc: Recieved user msg: 1108 11:46:56/92/windowmessages.cpp:gpgol_window_proc: clearing last mail 11:46:56/92/gpgoladdin.cpp:GetCustomUI_MIME: GetCustomUI_MIME for id: Microsoft.Outlook.Mail.Compose 11:46:56/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnSignEncryptLarge 11:46:56/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSignEncryptPressed 11:46:56/92/ribbon-callbacks.cpp:getContext: contextObj: _Inspector 11:47:08/92/windowmessages.cpp:gpgol_hook: Got WM_CLOSE 11:47:08/92/mailitem-events.cpp:Invoke: Removing Mail for message: 0000022ba82a8f60. 11:47:12/92/mailitem-events.cpp:Invoke: Removing Mail for message: 0000022b8826f3f0. 11:47:12/92/application-events.cpp:Invoke: ItemLoad event. Getting object. 11:47:12/92/application-events.cpp:Invoke: Creating mail object for item: 0000022bab61b110 11:47:12/11532/windowmessages.cpp:do_async: Do async with type 1108 after 0 ms 11:47:12/92/mapihelp.cpp:mapi_change_message_class: checking message class IPM.Note’
11:47:12/92/oomhelp.cpp:gpgol_openProperty: OpenProperty failed hr=0x8004010f MAPI_E_NOT_FOUND
11:47:12/92/mapihelp.cpp:mapi_get_header: OpenProperty failed: hr=0x8004010f
11:47:12/92/mapihelp.cpp:mapi_get_message_content_type: failed to get headers. Looking at first attach
11:47:12/92/mapihelp.cpp:mapi_create_attach_table: message has 1 attachments
11:47:12/92/mapihelp.cpp:mapi_create_attach_table: attachment info:
11:47:12/92/ 7760069 mt=0 fname=gpgol_string_1' ct=(null)’ ct_parms=(null)' method:1 11:47:12/92/mapihelp.cpp:change_message_class_ipm_note: content type is 'null' 11:47:12/92/oomhelp.cpp:gpgol_openProperty: OpenProperty failed hr=0x8004010f MAPI_E_NOT_FOUND 11:47:12/92/mapihelp.cpp:mapi_get_body_as_stream: OpenProperty tag=845f0102 failed: hr=0x8004010f 11:47:12/92/mapihelp.cpp:get_msgcls_from_pgp_lines: Detected non whitespace H before a PGP Marker 11:47:12/92/mapihelp.cpp:mapi_change_message_class Message is not a crypto message or already in the right class. 11:47:12/92/oomhelp.cpp:gpgol_openProperty: OpenProperty failed hr=0x8004010f MAPI_E_NOT_FOUND 11:47:12/92/mapihelp.cpp:mapi_get_header: OpenProperty failed: hr=0x8004010f 11:47:12/92/ERROR/mapihelp.cpp:mapi_get_header_info: failed to get headers 11:47:12/92/mailitem-events.cpp:Invoke: Non crypto mail 0000022bf7071b50 opened. Updating sigstatus. 11:47:12/92/windowmessages.cpp:gpgol_window_proc: Recieved user msg: 1108 11:47:12/92/windowmessages.cpp:gpgol_window_proc: clearing last mail 11:47:13/6084/windowmessages.cpp:do_in_ui_thread: Sending message of type 1101 11:47:13/92/windowmessages.cpp:gpgol_window_proc: Recieved user msg: 1101 11:47:13/92/windowmessages.cpp:gpgol_window_proc: Invalidating UI 11:47:13/92/gpgoladdin.cpp:invalidateRibbons: Invalidating ribbon: 0000022b889e9300 11:47:13/92/gpgoladdin.cpp:invalidateRibbons: Invalidation done. 11:47:13/92/windowmessages.cpp:gpgol_window_proc: Invalidation done 11:47:13/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnSignEncryptLarge 11:47:13/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSignEncryptPressedEx 11:47:13/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer 11:47:14/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnSignEncryptLarge 11:47:14/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSignEncryptPressed 11:47:14/92/ribbon-callbacks.cpp:getContext: contextObj: _Inspector 11:47:14/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getIsDetailsEnabled 11:47:14/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer 11:47:14/92/oomhelp.cpp:get_unique_id: Found uid '7048caa9-70c7-4150-b2a0-44cd9198a7d3' for '0000022babf6f230' 11:47:14/92/ERROR/ribbon-callbacks.cpp:get_mail_from_control: Failed to find mail 0000022babf6f230 in map. 11:47:14/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSigLabel 11:47:14/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer 11:47:14/92/oomhelp.cpp:get_unique_id: Found uid '7048caa9-70c7-4150-b2a0-44cd9198a7d3' for '0000022babf703b0' 11:47:14/92/ERROR/ribbon-callbacks.cpp:get_mail_from_control: Failed to find mail 0000022babf703b0 in map. 11:47:14/92/ribbon-callbacks.cpp:get_sig_label: No mail. 11:47:14/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnSigstateLarge 11:47:14/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer 11:47:14/92/oomhelp.cpp:get_unique_id: Found uid '7048caa9-70c7-4150-b2a0-44cd9198a7d3' for '0000022babf6fa50' 11:47:14/92/ERROR/ribbon-callbacks.cpp:get_mail_from_control: Failed to find mail 0000022babf6fa50 in map. 11:47:20/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnSignSmall 11:47:20/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSignPressed 11:47:20/92/ribbon-callbacks.cpp:getContext: contextObj: _Inspector 11:47:20/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnEncryptSmall 11:47:20/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getEncryptPressed 11:47:20/92/ribbon-callbacks.cpp:getContext: contextObj: _Inspector 11:47:23/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: encryptMime 11:47:23/92/ribbon-callbacks.cpp:mark_mime_action: enter 11:47:23/92/ribbon-callbacks.cpp:getContext: contextObj: _Inspector 11:47:23/92/oomhelp.cpp:get_unique_id: Found uid '7048caa9-70c7-4150-b2a0-44cd9198a7d3' for '0000022ba8b56770' 11:47:23/92/ribbon-callbacks.cpp:mark_mime_action: Failed to get mail object. 11:47:23/92/gpgoladdin.cpp:invalidateRibbons: Invalidating ribbon: 0000022b889e9300 11:47:23/92/gpgoladdin.cpp:invalidateRibbons: Invalidation done. 11:47:23/92/oomhelp.cpp:get_oom_object: no object 11:47:23/92/addressbook.cpp:check_o: failed to resolve contact for gpgol_string_2 11:47:23/92/mail.cpp:updateOOMData_o 11:47:23/92/mail.cpp:updateOOMData_o: Is html alternative mail. 11:47:23/92/oomhelp.cpp:get_oom_object: no object 11:47:23/92/oomhelp.cpp:get_sender_Sender Sender fallback 2 11:47:23/92/keycache.cpp:startLocateSecret Creating a locator thread 11:47:23/92/keycache.cpp:startLocate Creating a locator thread 11:47:23/92/keycache.cpp:startLocate Creating a locator thread 11:47:23/11916/keycache.cpp:do_locate_secret searching secret key for addr: "gpgol_string_3" 11:47:23/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnEncryptSmall 11:47:23/11916/keycache.cpp:do_locate_secret locator sthread thread done 11:47:23/12636/keycache.cpp:do_locate searching key for addr: "gpgol_string_3" 11:47:23/12636/keycache.cpp:do_locate pgp locate done 11:47:23/8012/keycache.cpp:do_locate searching key for addr: "gpgol_string_4" 11:47:23/8012/keycache.cpp:do_locate pgp locate done 11:47:23/8012/keycache.cpp:getSigningKey: secret key for gpgol_string_3 is null 11:47:23/8012/keycache.cpp:getEncryptionKeys: No key for gpgol_string_2 in proto OpenPGP. no internal encryption 11:47:23/8012/mail.cpp:autosecureCheck: status 0 11:47:23/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getEncryptPressed 11:47:23/92/ribbon-callbacks.cpp:getContext: contextObj: _Inspector 11:47:23/1640/windowmessages.cpp:do_async: Do async with type 1112 after 0 ms 11:47:23/92/windowmessages.cpp:gpgol_window_proc: Recieved user msg: 1112 11:47:23/92/oomhelp.cpp:get_unique_id: '0000022bab61b110' has now the uid: '10d70928-ed33-4d0f-82b3-f86d6cb3b82b' 11:47:23/92/mail.cpp:setUUID_o: uuid for 0000022bf7071b50 set to 10d70928-ed33-4d0f-82b3-f86d6cb3b82b 11:47:23/92/mail.cpp:setUUID_o: uuid for 0000022bf7071b50 is now 10d70928-ed33-4d0f-82b3-f86d6cb3b82b 11:47:23/92/mail.cpp:setDoAutosecure_m: Mail 0000022bab61b110 had already flags set. 11:47:23/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnSignEncryptLarge 11:47:23/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSignEncryptPressed 11:47:23/92/ribbon-callbacks.cpp:getContext: contextObj: _Inspector 11:47:24/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnSignSmall 11:47:24/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSignPressed 11:47:24/92/ribbon-callbacks.cpp:getContext: contextObj: _Inspector 11:47:28/92/mailitem-events.cpp:Invoke: Send event for crypto mail 0000022bf7071b50 saving and starting. 11:47:28/92/mail.cpp:checkSyncCrypto_o: Detected attachments. Disabling async crypt due to T4131. 11:47:28/92/mail.cpp:updateOOMData_o 11:47:28/92/mail.cpp:updateOOMData_o: Is html alternative mail. 11:47:28/92/oomhelp.cpp:get_oom_object: no object 11:47:28/92/oomhelp.cpp:get_sender_Sender Sender fallback 2 11:47:28/92/mailitem-events.cpp:Invoke: Crypto mail needs first after write. Auto-Passing but removing our categories. 11:47:28/92/cryptcontroller.cpp:CryptController: CryptController ctor for 0000022bf7071b50 encrypt 1 sign 1 inline 0. 11:47:28/92/mail.cpp:disableWindow_o: disable window 0000000000080b98 11:47:28/92/mapihelp.cpp:mapi_create_attach_table: message has 1 attachments 11:47:28/92/mapihelp.cpp:mapi_create_attach_table: attachment info: 11:47:28/92/ 0 mt=0 fname=gpgol_string_1’ ct=(null)' ct_parms=(null)’ method:1
11:47:28/92/Writing part of length 1170 (body) filename=[none]' 11:47:28/92/ writing qp of length 1170 11:47:28/92/Writing part of length 6236 (body) filename=[none]’
11:47:28/92/ writing qp of length 6236
11:47:28/92/Attachment at index 0: length=198810
11:47:28/92/Writing part of length 198810 filename=`gpgol_string_1’
11:47:28/92/ writing base64 of length 198810
11:47:28/92/mail.cpp:encryptSignStart_o: Starting sync crypt
11:47:28/92/cryptcontroller.cpp:do_crypto
11:47:28/92/wks-helper.cpp:start_check: WKSHelper starting check
11:47:28/92/keycache.cpp:getEncryptionKeys: No key for gpgol_string_2 in proto OpenPGP. no internal encryption
11:47:28/92/cryptcontroller.cpp:resolve_keys_cached: Failed to resolve through cache
11:47:28/92/cryptcontroller.cpp:do_crypto: Failure to resolve keys.
11:47:28/92/mail.cpp:enableWindow: enable window 0000000000080b98
11:47:28/92/cryptcontroller.cpp:~CryptController:0000022bf7071b50
11:47:38/92/mail.cpp:do_crypt: crypto failed for: 0000022bf7071b50 with: -1 err: 0
11:47:38/92/mailitem-events.cpp:Invoke: Message 0000022bab61b110 mail 0000022bf7071b50 cancelling send - Crypto failed or canceled.
11:47:42/92/windowmessages.cpp:gpgol_hook: Got WM_CLOSE
11:47:42/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSigLabel
11:47:42/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer
11:47:42/92/oomhelp.cpp:get_unique_id: Found uid ‘10d70928-ed33-4d0f-82b3-f86d6cb3b82b’ for ‘0000022bb2371640’
11:47:42/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: btnSigstateLarge
11:47:42/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer
11:47:42/92/oomhelp.cpp:get_unique_id: Found uid ‘10d70928-ed33-4d0f-82b3-f86d6cb3b82b’ for ‘0000022bb23720e0’
11:47:42/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getIsDetailsEnabled
11:47:42/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer
11:47:42/92/oomhelp.cpp:get_unique_id: Found uid ‘10d70928-ed33-4d0f-82b3-f86d6cb3b82b’ for ‘0000022bb2373800’
11:47:42/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSigTip
11:47:42/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer
11:47:42/92/oomhelp.cpp:get_unique_id: Found uid ‘10d70928-ed33-4d0f-82b3-f86d6cb3b82b’ for ‘0000022bb23734e0’
11:47:42/92/gpgoladdin.cpp:GetIDsOfNames: GetIDsOfNames for: getSigSTip
11:47:42/92/ribbon-callbacks.cpp:getContext: contextObj: _Explorer
11:47:42/92/oomhelp.cpp:get_unique_id: Found uid ‘10d70928-ed33-4d0f-82b3-f86d6cb3b82b’ for ‘0000022bb23733a0’

Thanks in Advance
SpeedyB74

Hi,

from the log I can see that the GnuPG Backend GpgOL uses does not work on your system. Kleopatra should neither work.

Please open the command line and try to list some keys by entering “gpg -k”.
This should already print you an error. Maybe there is some value in a config file that GnuPG does not understand.

Best Regards,
Andre