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RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Andre Heinecke on 2020-05-25 06:16
[forum:7210]
Hi,

yes this was apparently a Problem with high DPI settings. It has been analyzed and a fix for this is scheduled for 3.1.12

https://dev.gnupg.org/T4819

Apologies for the inconvenience. We hope to release 3.1.12 soon.

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: James Hallman on 2020-05-22 13:05
[forum:7207]
I have the exact same problem. Version 3.1.11. One day it was fine. The next, the second window never appears but when I exit the program it gives the same warning message that a process is running. Has there been any resolution to this problem?

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Angel Hernandez on 2020-03-23 14:09
[forum:7115]
I'm having the same issue but only when I'm working from home. At work I select the file to encrypt and it opens a second box to select which encryption key to use. At home the second box never loads and when I close Kleopatra I get a box "There are still some background operations ongoing. These will be terminated when closing the window. Proceed?"

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bash Hart on 2019-10-23 07:45
[forum:6847]
Windows 10 version 10.

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bernhard Reiter on 2019-10-22 13:26
[forum:6845]
Bash,
what version of windows are you using precisely?
Bernhard

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bash Hart on 2019-10-22 10:37
[forum:6843]
I think the problem lies within the GUI. The window where I select the public keys I want to encrypt the file with automatically runs in the background and is not visible in the task manager.

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bernhard Reiter on 2019-10-22 08:01
[forum:6839]
Hi Bart,
thanks for the log, it does not show anything unexpected, the encryption works.
Please also try to add the filename that was not working to the test.

Regards,
Bernhard

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bash Hart on 2019-10-22 07:24
[forum:6838]
The window that runs in the background is the window where I choose the public keys I encrypt with.

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bash Hart on 2019-10-22 07:19
[forum:6837]

PGPOUT.PNG (1) downloads
Yes, I added my colleagues' public keys.
I verified some public keys but ignored the rest and added them without verification.
I attached the output I got bellow.

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Mikko Nahkola on 2019-10-22 06:57
[forum:6836]
... right. The GpgEX-generated context menu entry in Explorer with "encrypt" does in fact launch Kleopatra for me at least, so...

Is that the "second window" that doesn't open, then? Kleopatra starting but not producing a window, then thereafter saying it's running in the background?


RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bernhard Reiter on 2019-10-22 06:52
[forum:6835]
Hi Bash,

are you aware of any differences between the time when it works and now?
(Other version of Gpg4win? Different public key?)

The next step of diagnosis (from my point of view) would be to try the encryption
on the command line, e.g. like
gpg --encrypt --verbose --recipient PUBKEY FILE

(Read the output carefully, do not post it fully here unless you removed all personal traces.)

Regards,
Bernhard

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bash Hart on 2019-10-22 06:30
[forum:6834]
I am aware of that. But I have to encrypt the files using PGP which is why I am using Kleopatra. And yes I am trying to encrypt them using OpenPGP.
It used to work before but all of a sudden it stopped working peoperly.

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bernhard Reiter on 2019-10-21 13:15
[forum:6832]
When using the file explorer of windows (depending on your windows version),
the context menu on a file allows you to do crypto operations.

Are you encrypting the files to public OpenPGP keys? (Or S/MIME?)

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bash Hart on 2019-10-21 12:33
[forum:6831]
Thank you for your prompt reply.
I'm using version 3.1.10. There is nothing special about the files, just regular word documents and rar files. I'm not sure what you mean by explorer contect menu.

RE: Cannot encrypt files with Kleopatra [ Reply ]
By: Bernhard Reiter on 2019-10-21 12:08
[forum:6830]
Hi Bash,

did you also try the Explorer contect menu?

What version of Gpg4win are you using?
Anything special about the files? (Lost of files in a directory, huge?)

Bernhard

Cannot encrypt files with Kleopatra [ Reply ]
By: Bash Hart on 2019-10-21 10:49
[forum:6829]
Greetings,
I have a headache inducing problem with Kleopatra. I tried encrypting files several times but after selecting the file I want to encrypt the second window does not appear. I tried looking at the task managed but no results. When I try to close the program It gives me a warning stating that there are ongoing operations in the background. I also tried reinstalling it and still no use.